Terms of Service

By accessing or using the website at codeplateau.com (the “Website”) or engaging CodePlateau Technology Solutions (“CodePlateau”, “we”, “our”, or “us”) for any services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must not use our Website or services. These Terms apply to all visitors, users, and clients.

IT Consulting and Analytics Services

CodePlateau Technology Solutions is a Microsoft Solutions Partner providing technology consulting and implementation services, including but not limited to: Power BI dashboard development and deployment, Microsoft Fabric and Azure data engineering, legacy report migration (Crystal Reports, SSRS) to Power BI, data warehouse design and implementation, Power Platform (Power Apps, Power Automate) development, and Microsoft 365 and Modern Work advisory services.

Website Information

The content published on this Website is provided for general informational purposes only. It does not constitute professional advice. While we make every effort to keep information accurate and up to date, we make no warranties of any kind regarding the completeness, accuracy, or reliability of any content.

Governing Agreements

All professional services engagements between CodePlateau and a client are governed by a separate written Statement of Work (SOW), Master Services Agreement (MSA), or other engagement agreement signed by authorised representatives of both parties. In the event of any conflict between these Terms and the terms of a signed engagement agreement, the engagement agreement shall prevail.

Assessments and Consultations

Free Power BI Assessments and initial consultation calls are provided without any obligation or commitment by either party. Information shared during these sessions is used solely to understand your requirements and provide a proposal. We treat all information shared during these sessions as confidential.

Project Timelines and Deliverables

Project timelines and deliverables are agreed upon in the applicable SOW. CodePlateau will make reasonable efforts to deliver within agreed timelines. Timelines may be affected by factors including client availability for reviews and approvals, timely provision of data access and credentials, third-party system dependencies, and scope changes requested by the client.

Our IP

All content on this Website — including text, graphics, logos, icons, images, and software — is the property of CodePlateau Technology Solutions or its content suppliers and is protected under Indian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Website without our prior written permission.

Client Deliverables

Unless otherwise agreed in writing, upon full payment of all applicable fees, CodePlateau assigns to the client all intellectual property rights in the custom deliverables developed specifically for that client under an engagement (such as Power BI reports, data models, and custom visuals). CodePlateau retains ownership of all pre-existing tools, frameworks, templates, and methodologies used in the delivery of services.

Microsoft Technology

Our services utilise Microsoft technology platforms including Power BI, Azure, and Microsoft 365. These platforms and their associated intellectual property remain the property of Microsoft Corporation. Use of these platforms is subject to Microsoft's licensing terms and conditions.

Prohibited Activities

You agree not to use this Website or our services to: (a) violate any applicable law or regulation; (b) infringe the intellectual property rights of CodePlateau or any third party; (c) transmit any malicious code, viruses, or disruptive software; (d) attempt to gain unauthorised access to any part of our systems or infrastructure; (e) engage in any conduct that could damage, disable, or impair our Website or services; or (f) use any automated means to scrape or extract data from our Website without prior written consent.

Mutual Confidentiality

In the course of a client engagement, both parties may receive confidential information belonging to the other. Each party agrees to maintain the confidentiality of the other party's confidential information, to use such information only for the purposes of the engagement, and not to disclose such information to any third party without the disclosing party's prior written consent, except as required by law.

Exclusions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was rightfully known before receipt; (c) is independently developed without use of confidential information; or (d) is required to be disclosed by law, regulation, or court order, provided the receiving party gives reasonable prior notice to the disclosing party.

Website Provided As-Is

This Website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

No Professional Advice

Content on this Website is for general informational purposes only and does not constitute legal, financial, accounting, or other professional advice. You should consult an appropriate professional for specific advice tailored to your situation.

Exclusion of Consequential Damages

To the maximum extent permitted by applicable law, CodePlateau Technology Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of revenue, loss of data, or loss of business opportunity — arising out of or in connection with your use of this Website, even if we have been advised of the possibility of such damages.

Aggregate Liability Cap

In no event shall CodePlateau's total aggregate liability to you for all claims arising out of or relating to this Website exceed the amount paid by you (if any) to CodePlateau in the 12 months preceding the claim. For website visitors who have not engaged our paid services, our aggregate liability shall not exceed INR 10,000 (Indian Rupees Ten Thousand).

External Links

Our Website may contain links to third-party websites such as the Microsoft Partner Directory, LinkedIn, or other external resources. These links are provided for your convenience only. CodePlateau does not endorse, control, or assume any responsibility for the content, privacy practices, or policies of third-party websites. Your use of linked third-party websites is at your own risk.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. The Information Technology Act, 2000 and other applicable Indian legislation shall apply to the extent relevant.

Jurisdiction

Any disputes arising out of or in connection with these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra, India.

Dispute Resolution

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally by contacting CodePlateau at info@codeplateau.com. We will make a good-faith effort to resolve the issue within 30 days of receiving written notice.

Right to Modify

CodePlateau reserves the right to modify these Terms at any time. We will post the updated Terms on this page with a revised effective date. Your continued use of the Website after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

Questions About These Terms

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at info@codeplateau.com or by post at: CodePlateau Technology Solutions, Pune, Maharashtra, India.